The auto repair technicians at Performance Unlimited, 5415 Austin Court, Ringwood, don’t know the meaning of down time. It seems they’re always busy. Of course, that’s the nature of the business for an auto repair shop with a long-standing reputation for superior workmanship and customer service.

The other day, a customer came in the door at Performance Unlimited and, as he handed his keys to owner Denny Norton, continued to the cozy waiting area beyond the front counter. Addressing the customer by his first name, Norton said, “Hello” and then apologized that there were a few cars ahead of him.

“That’s OK,” the customer said as he took a seat. “I’ll wait.”

Some things are worth waiting for and that includes quality auto repair services. Of course, Norton is always willing to drop off and pick up clients in the area when more extensive repairs are required. But, watching the interaction between Norton and his customers, it’s quickly apparent that his customers are completely at ease putting their vehicles in the skilled hands at Performance Unlimited.

Anyone who has spent some time at the auto repair shop, and has watched Norton and his staff interact with their customers, will agree that the relationships between Norton, his mechanics and his customers are based on mutual respect.

One can learn a lot about an auto repair shop by observing the clientele. At Performance Unlimited, the customers are as friendly as the staff. The customers know that Norton and his highly trained auto technicians have the customer’s best interest at heart. It’s a great way to do business and an equally wonderful way to make good friends.

For more information about Performance Unlimited, visit www.4performanceunlimited.com or call 815-728-0343.