It’s an easily recognizable chain and the word “Tires” is in its name. So, of course, that’s where you go for tires, fully expecting that tires are their expertise. But, when you walk in the door, some pimple-faced kid starts explaining tires, in a monologue clearly rehearsed, as though you didn’t know tires are actually round. The truth is, “Tire” stores are often the automotive equivalent